Service User / Member Involvement

Sunderland Mind believes that service users are the experts when it comes to mental health. Their knowledge and experiences are vital to us, helping improvements to our services so that we can provide the best support possible. We value their views greatly, continually involving service users in the future growth of our organisation.

We encourage service users, with support, to participate in events that are held locally, and listen to all suggestions in order to improve our service. This gives them the opportunity to influence change, specifically around decisions that are made about key services that make a huge difference to people in the wider community. By being involved, service users can benefit greatly with increases in confidence and self-esteem, skill development and gaining experience.

We encourage service users to become volunteers as we believe they bring exceptional understanding, compassion and life experiences which are invaluable to our organisation. If appropriate, they can also apply for paid positions when available.