To find out more about our service and why we won the award, watch the video below: 

 

You can also read the lovely words from National Mind regarding our work below:

 

About Sunderland Mind’s work:

At Sunderland Mind, a simple idea underpins organisational culture: “I’m no different to anyone that comes through our door”. This ethos is shared by staff and volunteers, many of whom have lived experience themselves. The belief in equality shapes every aspect of Sunderland Mind’s work and empowers the challenging of barriers and stigma surrounding mental health.

Sunderland Mind starts by considering the whole person. From the moment people walk through the door, they are seen not as isolated individuals, but as part of families and communities. That ethos extends across staff, volunteers, and service users. Everyone is supported in a way that enables them to bring their full selves to their roles, while providing space and care to others.

Initiatives like peer-led drop-ins and the confidential Listening Ear service create space for conversations about mental health and build a sense of understanding, connection and community. Sunderland Mind’s work with schools enables young people to share their personal challenges and how they overcome them – not only raising awareness about mental health but actively building empathy and resilience. ‘The Road Back’ podcast brings together staff and volunteers to share authentic stories of lived experience, reaching the wider community and driving destigmatisation.

Sunderland Mind’s work has changed mindsets and opened up difficult conversations around self-harm and suicide and the myths that surround them. This work ripples outwards, positively impacting individuals, their families, and the wider community.

Hallmarks of excellence:

• Commitment
• Courage
• Creativity
• Expertise
• Vision